Deceased Upon Arrival Policy: If a bird is deceased upon arrival you are obligated to provide 4 photos of the deceased bird in order to receive a full refund for the bird that died. New York Bird Supply will only refund the money for the bird with in 24hr of picking up the bird from the post office.
New York Bird Supply is NOT RESPONSIABLE for any REFUND of money for bird or birds that happen to get sick, injured or die after the 24hr has passed.